Privacy Policy for Partners

This policy explains what Hamsa collects from professionals who use Hamsa Partner (the partner screens of the Hamsa Home Services app, or the separate Hamsa Partner app).

What we collect

• Your name, mobile number, photo (if added), services, PIN code, area and years of experience.
• Your Aadhaar documents, if you submit them for verification. We ask for the masked Aadhaar and do not store your Aadhaar number.
• Your bank account and UPI details for payouts.
• Your location while you are on duty (Available, or with an accepted job), sent every few minutes. It is used to offer nearby jobs and for customer and partner safety. Tracking stops when you are off duty.
• Your jobs, ratings, leave days, monthly targets, wallet and payout records, and messages you send us.

How we protect it

• Aadhaar files are encrypted and stored in a private place that is not on the website. Only you and Hamsa staff who are allowed to verify identity can open them, and every view is recorded.
• Your bank account number is encrypted; only the last 4 digits are shown in the app. Only Hamsa staff making payouts can see the full number, and every view is recorded.
• Customers never see your documents or bank details. They see your name, photo and rating, and your phone number only while you are doing their job.
• Notifications and messages never contain your Aadhaar number, bank account number or UPI ID.

How long we keep it

• Your profile and job records are kept while you use Hamsa Partner, and payout and tax records as long as Indian law requires.
• You can ask Hamsa support to delete your account and documents; records we must keep by law are kept until that period ends.

Your choices

• You can update your bank and UPI details and your Aadhaar documents in the app, and stop on-duty tracking by switching Available off.
• For any question about your data, contact Hamsa support from the app.