Cancellation Policy

You can cancel free of charge in the app until a professional accepts your booking.
After a professional has accepted, you can still cancel in the app until they are on the way. A ₹99 cancellation fee then applies. It is taken only from money you already paid online for that booking; if you chose pay after service, nothing is charged.
There is no fee if you cancel because the professional asked you to cancel, asked for more money, or offered to do the work outside the app. Choosing one of these reasons reports the professional to Hamsa.
Once the professional is on the way, please contact support to cancel.
If a professional cancels or does not arrive, we find you another professional or cancel the booking at no cost to you.
If you are not available at the address when the professional arrives, the booking may be marked as a no-show.
A free revisit (within 15 days of your booking) can be cancelled at no charge.